FAQ
Frequently asked questions
A question that comes up very often by DWDataReader users is how can I read absolute time stamps. In this guide, we'll take a look at how we can do tha...
Tue, 20 Feb, 2018 at 8:40 AM
Sometimes when loading a setup file with a lot of channels, it is possible to get the out of memory error. If the computer has more then 4GB or memory, it i...
Wed, 19 Dec, 2018 at 8:54 AM
If the computer is having trouble recognizing the Dewesoft EtherCAT devices, here are the steps which can resolve the problem: 1. Check if there is Ethe...
Mon, 22 Jul, 2019 at 1:23 PM
Sometimes the Windows updates the Wi-Fi drivers on the SBOX. Unfortunately, the latest drivers of the network card we use do not support the hosted Wi-Fi ne...
Fri, 23 Nov, 2018 at 11:01 AM
Sometimes when the Ultra VNC is used for the connection to the slave measurement units the error appears: In such a case, follow these steps which ...
Fri, 19 Apr, 2019 at 4:41 PM
To see the supported TEDS chips, download the latest TEDS editor and check the TEDS device list. Here is the list of currently supported chips: T...
Tue, 21 Aug, 2018 at 3:51 PM
Dewesoft supports the table scaling of the analog channels in the Analog sensors editor. Unfortunately, this option is not available for the channels which ...
Tue, 24 Jul, 2018 at 11:33 AM
Prerequisites Dewe43 or any DEWESoft device already comes with an embedded DEWESoft license. However if the customer buys an option (for example a DSA upg...
Fri, 27 Jul, 2018 at 1:04 PM
If BASE license is used by itself, it will be shown as non-active license like shown on the picture below: To activate the BASE license, Dewesoft requires ...
Mon, 29 Apr, 2019 at 2:28 PM
First go to Dewesoft download section and download the latest version of EthercatDAQ Filter Driver. After the file is downloaded, extract it and run ...
Fri, 10 May, 2019 at 12:25 PM