FAQ
Frequently asked questions
One wire reader is an Ethernet to USB adapter, which is used for editing TEDS within the TEDS editor for EtherCAT devices, as EtherCAT devices are currently...
Tue, 15 Feb, 2022 at 3:47 PM
In this article, we explain the steps that you have to follow to upload files to Dewesoft Private forum discussion. This is very useful when you need to sen...
Mon, 19 Aug, 2024 at 10:38 AM
The digital output option is available on many Dewesoft devices like KRYPTONi-4xDO, KRYPTONi-16xDO, KRYPTONi-8xDI-8xDO, IOLITE-32xDO and on different SIRIUS...
Tue, 31 Mar, 2020 at 2:54 PM
Some plugins require the administrator's right for their proper operation. Since this is difficult to always keep attention for making the right-click o...
Sun, 18 Apr, 2021 at 3:38 PM
In some cases the driver setup for the EtherCAT drivers doesn't install the drivers and opens an error window. In this case a manual installation is n...
Tue, 12 Feb, 2019 at 1:05 PM
When you connect the sensor to the BNC connector in the IEPE mode, the LED light will indicate the following operation stages. The LED lights are the same i...
Thu, 1 Oct, 2020 at 8:13 AM
It is really easier for Dewesoft support team, if the steps to finding the bug are recorded. This makes the process of reproducing the issue on our site qui...
Thu, 16 Apr, 2020 at 9:23 AM
Many times users have trouble with interfacing sensor outputs most commonly known as: NPN / PNP logic Open Collector, Open Drain Low side / High side ...
Wed, 10 Mar, 2021 at 12:51 PM
TEDS chip content can be easily removed in the Channel setup, if TEDS chip is not locked. On the sensor side of the settings open the "Edit sensor...
Fri, 19 Apr, 2019 at 3:14 PM
You can either manually run Dewesoft Launcher or enable automatically start-up when Windows is booted. Dewesoft Launcher is located under C:\ProgramData\Dew...
Tue, 13 Jul, 2021 at 8:29 AM