FAQ

Frequently asked questions

Remote pin on Krypton CPU
There are three options of Remote pin working modes 1st option: Disabled     - On/off function of Krypton CPU device works only with ON/OFF button on...
Tue, 16 Jun, 2020 at 8:25 PM
How to upload files to WeTransfer
In this article we explain the steps that you must follow to upload files to WeTransfer. This is very useful when you need to send us large files. WeTra...
Fri, 5 Feb, 2021 at 12:33 PM
How to upload files to Google Drive
Sharing files and folders, and understanding how subfolders inherit permissions, doesn't need to be challenging. This article will have you sharing the ...
Fri, 5 Feb, 2021 at 12:32 PM
One wire reader
One wire reader is an Ethernet to USB adapter, which is used for editing TEDS within the TEDS editor for EtherCAT devices, as EtherCAT devices are currently...
Tue, 15 Feb, 2022 at 3:47 PM
How to upload files to Dewesoft Private forum
In this article, we explain the steps that you must follow to upload files to Dewesoft Private forum discussion. This is very useful when you need to send u...
Fri, 5 Feb, 2021 at 12:23 PM
DO digital out operation
The digital output option is available on many Dewesoft devices like KRYPTONi-4xDO, KRYPTONi-16xDO, KRYPTONi-8xDI-8xDO, IOLITE-32xDO and on different SIRIUS...
Tue, 31 Mar, 2020 at 2:54 PM
Set DewesoftX to Run as administrator automatically
Some plugins require the administrator's right for their proper operation. Since this is difficult to always keep attention for making the right-click o...
Sun, 18 Apr, 2021 at 3:38 PM
Manual EtherCAT DAQ driver installation
In some cases the driver setup for the EtherCAT drivers doesn't install the drivers and opens an error window.  In this case a manual installation is n...
Tue, 12 Feb, 2019 at 1:05 PM
IEPE mode LED function
When you connect the sensor to the BNC connector in the IEPE mode, the LED light will indicate the following operation stages. The LED lights are the same i...
Thu, 1 Oct, 2020 at 8:13 AM
How to easily record a bug in Dewesoft
It is really easier for Dewesoft support team, if the steps to finding the bug are recorded. This makes the process of reproducing the issue on our site qui...
Thu, 16 Apr, 2020 at 9:23 AM